FAQ
Are Your Perfumes Cruelty-Free?
Yes. Our perfumes are cruelty-free. We do not test our products on animals or commission animal testing from third parties. We place great importance on ethical production practices.
If you have questions about our fragrances, please contact us.
How Long Do Your Fragrances Last?
The longevity of a perfume on the skin does not depend on how strong or intense its scent is, but on the sum of various factors, such as skin type (oily skin binds fragrance molecules better than dry skin. Skin care also influences longevity – perfume remains noticeable longer on well-hydrated skin), the climate, the percentage of the perfume's concentration, and the perfume's composition (the more base notes it has, the longer it lasts). You can find more on this topic in the article: " 10 Perfume Myths – and What's Really Behind Them"
Our fragrances:
D'QAR EAU DE PARFUM - fragrance oil content = 20%
D'QAR EXTRAIT DE PARFUM - fragrance oil content = 30%
D'QAR PARFUM ABSOLU - fragrance oil content = 40% (coming soon)
If you think you are "scent blind," we recommend the following article:
“Scent blindness” – When the nose switches to draft
Do You Offer Perfume Samples?
Yes. Discover our fragrances with a Discovery Kit or try a 5 ml Travel Edition.
Explore the Discovery Kit here: https://dqar.net/products/discovery
How Do I Find the Right Perfume?
Wear it on your skin and give it time to develop. Our Discovery Kit lets you explore different fragrances at your own pace before finding the one that feels right for you.
Which Payment Methods Do You Accept?
Shop with confidence using a selection of secure payment methods, including Klarna and PayPal.
Can I Leave a Review Without Purchasing?
No. Reviews may only be submitted by customers who have purchased the product. We use an independent platform to verify reviews and support transparent, trustworthy feedback.
How Long Does Delivery Take?
1) Processing time (1 to 3 working days)
After you place your order, it will be checked for completeness and accuracy. It will then be packaged and dispatched.
2) Delivery (2 to 3 working days)
As soon as your order has been approved for shipping, it will be immediately handed over to our shipping service provider and you will receive your tracking number via email.
So it can take up to 3-6 business days.
Do you have any questions regarding your order? Please contact our support team at the following link: https://dqar.net/pages/contact
How Much Does Shipping Cost?
Shipping within Germany costs €4.90 per order and is free for orders of €100 or more. Shipping to EU destinations costs €6.90 per order.
Do You Offer Discounts?
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Do You Accept Returns?
We would be happy to inform you about our return policy.
However, fragrances must be in their original packaging and undamaged to be eligible for a refund. We want to ensure that the original packaging is intact and shows no external signs of use or damage.
Please note that we will carefully inspect your return.
If we discover that a certain amount of fragrance is missing from the bottle or that the fragrance has been used, we are not obligated to refund the money.
To ensure smooth processing of your return, please note your order number along with your sender information. This will help us identify your return.
To return your order to us, please register your return using our contact form within 14 days of receiving your goods.
All information on returns can be found at the following link: https://dqar.net/policies/refund-policy/